Shipping policy

Flat Rate Shipping:

• Canada: $0 (was $4.99 CAD)

• USA: $0 (was $4.99)

• International: $9.99

Delivery Time Estimates:

• Canada: 3 to 9 business days

• USA: Up to 10 business days

• International: Up to 15 business days or more

Note: Delivery times are estimates and may vary due to customs, weather, or other factors beyond our control.

Order Tracking:

• You will receive a shipment confirmation email with a tracking number once your order has shipped.

• Track your order on the shipping carrier’s website using the provided tracking number.

Shipping Carrier:

• Orders will be shipped via a reputable carrier, selected based on the destination and the shipping method chosen during checkout.

Returns & Exchanges:

• If you are not satisfied with your order, contact us at info@myvirtualrun.com within 30 days of receiving your order to initiate a return or exchange.

• Customers are responsible for return shipping costs, and the original shipping cost is non-refundable.